British American Tobacco
Customer Success Story

“Mobisoft helps us to find the opportunities to boost revenues”

“Collecting information from the field, taking photos and reporting customer feedback are critical elements of competing in the highly-regulated Tobacco market. Mobisoft helps us to find the opportunities to boost revenues by improving our promotional strategies”

Avnet Levi, Trade Marketing Leader, British American Tobacco

BRITISH AMERICAN TOBACCO

THE CHALLENGE:

British American Tobacco was looking for a new generation solution to replace their current retail execution mobile software solution in order to maximize merchandising activities and perfect its retail strategy

RESULTS

  • Trade marketing reps can now report their tasks and collect information and update on out-of-stocks easier and faster than before
  • Merchandisers have comprehensive information on customers in order to understand cross-sell and up-sell opportunities to increase sales
  • Back-office team can now generate and edit surveys and tasks to their reps at field in order to capture the relevant business information from the field to understand market challenges better and real-time